Privacy Policy

Last updated: June 2026

Rooted is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform.

1. Information We Collect

We collect information you provide directly when you create an account, update your profile, post content, send messages, create marketplace listings, or post job opportunities. This may include your name, email address, profile photo, location, and any content you choose to share. We also collect technical information such as your device type, operating system, IP address, and app usage data to help us improve the platform.

2. How We Use Your Data

We use your data solely to operate, maintain, and improve the Rooted platform. This includes delivering content and messages, personalizing your experience, showing relevant marketplace listings and job postings, ensuring platform security, and communicating with you about service updates. Rooted does not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Messaging and Communication Data

Private messages sent through Rooted are stored securely and are only accessible to the participants of each conversation. We do not read, monitor, or share the contents of your private messages except when required by law or to enforce our Terms of Service. Message metadata (such as timestamps) may be used to maintain conversation integrity and deliver notifications.

4. Marketplace and Job Listing Data

Information you provide when creating marketplace listings or job postings is used to display your listings to other users. Public listings may be visible to all users of the platform, including unauthenticated visitors. We recommend not including sensitive personal information in public listings. Contact details shared in listings are subject to the visibility rules of each listing.

5. Cookies and Analytics

Rooted uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how users interact with the platform. We may use third-party analytics tools to collect aggregated, anonymized usage data that helps us improve performance and user experience. You can disable cookies through your browser settings, though this may affect certain features.

6. Account Deletion Rights

You have the right to request deletion of your account and all associated personal data at any time, directly from Settings → Delete my account. When you delete your account, we permanently remove your profile, posts, messages, listings, and other content from the platform. Some data may be retained in anonymized form for analytics, or as required by law.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with services. Once you delete your account, we begin a process to securely remove your data from our active systems. Certain information may be retained in backups or archives for a limited period to comply with legal obligations.

8. Security Measures

We implement industry-standard security measures to protect your personal information, including encryption in transit, secure authentication, access controls, and regular security assessments. While we take reasonable precautions, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

9. Third-Party Services

Rooted uses Stripe to process payments for premium Boost features. When you make a purchase, your payment information is handled directly by Stripe in accordance with their privacy policy. We do not store your full payment card details on our servers. We may also use other third-party services for hosting, analytics, and push notifications.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, restrict processing of, or delete your personal data. You may also have the right to object to certain processing or to receive your data in a portable format. To exercise these rights, please contact us using the information below.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

support@rootedsocial.app

By using Rooted, you acknowledge that you have read and understood this Privacy Policy.